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Activities Booking Cancellation Policy
We would like to take this opportunity to remind you that our activities have restricted availability and many of these activities sell out. For this reason, we request that you cancel at least 90 minutes before your scheduled activity. This will allow us to offer your spot to another customer. You may cancel through your online account or call the Leisure Centre between the hours of 6am – 10pm weekdays (9pm on Fridays) or Saturday & Sunday between 9am – 5pm to cancel.
Please note, we do not offer refunds. However, if you give us at least 90 minutes notice of your need to cancel, we will credit your payment toward another activity. However, if you do not cancel with at least 90 minutes notice, you will lose any payments you have already made.
Please be advised failure to attend 3 or more sessions may result in you loosing access to our booking system in the future.